Consultancy Ethics


We aim for sustainable development of the desired change after the completion of our consultancy.  To achieve this we:


We contract with clients, clarifying expectations and outcomes. In our contract we:


We aim for positive communication with all engaged in the consultancy process. To achieve this we:

Diversity and equality

We recognise each person as unique in terms of their life experience and traditions whilst challenging whenever appropriate. We respect and value diversity and:

Evaluation and endings

We aim to achieve stated goals and outcomes, and to learn from the consultancy.  To evaluate this we:

Professional development

We are committed to learning and development, for personal growth and improved practice.  Thus we:

Value for money

We aim to offer best value by:

To achieve the aims of our ethical practice we:

  • work in partnership with clients, clarifying goals and exploring how best to achieve these
  • keep clients informed of emerging issues and key findings
  • encourage joint sense-making and co-creation of potential solutions
  • share knowledge, observations and processes, to aid organisational learning.
  • identify the scope, purpose and intended outputs and outcomes
  • outline protocols or boundaries, the mode of working, respective roles and responsibilities
  • cover processes that enable contracts to be a ‘live’ agreement, subject to agreed changes.
  • treat individuals respectfully in all interactions, expressing difference without judging anyone to be ‘wrong’
  • offer constructive feedback and encourage feedback from others
  • express our views openly and honestly with the appropriate person
  • respect privacy and negotiate appropriate levels of confidentiality.
  • strive to be aware of and respect cultural, individual and role differences
  • avoid perpetuating disadvantage or discrimination
  • work constructively with conflict, recognising it can sometimes be positive.
  • review work done, how far goals have been reached, and other achievements
  • encourage a joint exploration of clients’ and consultants’ learning
  • encourage feedback on improvements in roles and performance
  • at the end of the process, disengage formally - having agreed the exit points.
  • use peer review, supervision or support to reflect on and learn from
  • keep our knowledge and skills updated
  • work within our capability, referring clients to others if appropriate
  • seek feedback from clients and colleagues.
  • maintaining quality of delivery
  • working effectively and efficiently
  • keeping our overheads in check.